Billing FAQ
Answers to common billing questions.
How does pricing work?
DunSocial bills per seat. You pay for the number of team members in your workspace.
Can I have different plans for different workspaces?
Yes. Each workspace has its own plan and billing.
Who can manage billing?
Only owners and admins.
What happens when I add a seat?
Adding a seat usually takes effect right away, so you can invite a new member immediately.
What happens when I remove a seat?
A seat reduction may be scheduled for the end of your current billing period. You keep the seat until then.
How are payments handled?
Payments for new checkouts are processed through Polar. Older workspaces may still bill through Stripe.
What do I need before I can post?
An active plan and at least one connected social account.
How do I cancel?
Open Billing and cancel your subscription there. Your access continues until the end of the current period.